Shangri-La Rasa Sentosa, Singapore

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4 Reviews on “Shangri-La Rasa Sentosa, Singapore”

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  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Sara Yasar • ★5.0 • Dec 29, 2025
    We stayed at Shangri-La Rasa Sentosa for 11 days and had a wonderful time. The service was spectacular, everyone was friendly, attentive, and made the stay feel effortless.

    We also used room service, which was convenient and consistently good. A really nice touch was the small goodies and little treats they left in our room,
    those thoughtful details made us feel very welcomed.

    It’s also incredibly family-oriented with lots to do for kids: a kids’ club, a kids’ pool, and plenty of activities, including on the beach. Our little ones enjoyed every single day during our stay.

    Breakfast was another highlight, fantastic with many different options and something for everyone. Overall, a great choice for families and we’d happily return.

  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Hareedas Perumal • ★5.0 • Jan 19, 2026
    Dear Management Team at Shangri-La Rasa Sentosa,
    I am writing to share my feedback following a wonderful 3-day, 2-night stay at your resort. We had a fantastic experience and truly enjoyed the relaxing beachfront atmosphere.
    I would like to especially highlight two members of your team who made our stay exceptional:
    Jennifer Chung: Her professionalism, warmth, and attentiveness were truly impressive. She went above and beyond to ensure we were well taken care of.
    Zul (Lifeguard): We really appreciated Zul’s friendly and approachable demeanor at the pool. It’s reassuring to see a safety professional who is not only vigilant but also so welcoming to guests.
    Both Jennifer and Zul are a credit to the Shangri-La brand. Please ensure this praise is shared with them and their respective department heads.
    Other highlights of our stay included:
    The excellent breakfast spread and variety at Silver Shell Cafe.
    The well-maintained pool facilities and the seamless beach access.
    The overall "island escape" vibe that made our short getaway feel much longer.
    Thank you for the great hospitality. We are already looking forward to our next visit!
    Warm regards,
    Hareedas
  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Carly Heckendorf • ★5.0 • Jan 03, 2026
    We’ve just returned from a family holiday at Shangri-La Sentosa and it was exactly what we were hoping for. Perfect for kids, yet still elegant and relaxing for parents who actually want to feel like they’re on holiday too.

    There was so much to do with the kids that we didn’t even use the kids’ club — the pool alone kept everyone entertained for hours. We stayed four nights and honestly could have stayed seven. The pool was amazing, and a huge shout-out to Gary and the lifeguard team who were always attentive and made sure the kids were safe at all times.

    The fun team organising pool games was a highlight — the kids were entertained while Mum enjoyed a pina colada and Dad finally had time to read a book. Bliss.

    The location is fantastic. Universal Studios is only a five-minute free bus ride away, and the resort itself feels like a tropical sanctuary. The gardens are beautiful and we loved spotting the wildlife around the property.

    Our ground-floor room with two double beds was extremely comfortable. One bed was a sofa pull-out, but it was surprisingly comfortable, and the linen was excellent — something I’m quite fussy about. Special thanks to Ann, who made our stay even more comfortable by promptly providing extra doonas and towels whenever we needed them. She was always smiling and nothing was too much trouble. Thank you, Ann.

    We will absolutely be back. Shangri-La Sentosa truly strikes the perfect balance between family fun and genuine relaxation.

  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Shortyana Joe • ★5.0 • Jan 20, 2026
    We loved our stay with Shangri-la Sentosa. The rooms were beautiful, clean and really well equipped. The accommodation staff were so attentive and friendly. The breakfast was amazing with a great selection. Amenities and pools were fantastic. There are fun little activities like SUP, kayaks and pedal boats on the private beach. Everyone was so helpful and always had a smile. Its also very convenient to jump on the shuttle or the cable cars and get around the island. Would highly recommend.

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