LUMA Hotel San Francisco

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4 Reviews on “LUMA Hotel San Francisco”

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  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • GGCRAZE • ★5.0 • Dec 26, 2025
    Chris at the front desk delivered truly outstanding service. I arrived on a rainy Christmas Eve after a long 7-hour drive and was greeted with the warmest smile, a complimentary upgrade, a welcome bag, and personal escort to the elevator — all offered proactively and with genuine care.

    I’ve stayed in many hotels, including 5-star chains worldwide, but Chris’s “customer-first” attitude genuinely stood out. This was my first stay at Luma, and his exceptional service left a lasting impression. Additionally, there were no random tax charges unlike all other hotels I’ve stayed in Napa, Monterey and Santa Barbara.

    Thank you, Chris, for making our last 2 nights in US so memorable.

  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Mavis Boniface • ★5.0 • Dec 12, 2025
    We moved to Luma after a night in a terrible hotel, and what a difference it made. Nick gave us a warm, friendly welcome at check-in, the staff were incredibly helpful, the rooms were fantastic, and the food and drinks at the rooftop restaurant Cavaña were excellent. Even with several Christmas parties going on, the team still found us a table quickly. A genuinely great experience from start to finish. Wish we'd left the other hotel sooner!
  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Tambrina Carlson • ★5.0 • Jan 13, 2026
    An exceptional stay at LUMA Hotel San Francisco ✨
    This stay was exactly what I needed. LUMA is perfectly located near UCSF, where I had surgery scheduled the following morning—making everything feel calm, convenient, and stress-free.
    Even though I was only there for about six hours, I got great sleep, enjoyed an amazing shower, and truly felt taken care of. The automated blind separating the bathroom from the main room was such a cool, modern touch. Loved the robe, loved the slippers—small details that made a big difference.
    The staff was wonderful, kind, and welcoming. And the little robots cruising around the entryway and lobby? Such a fun and unexpected bonus 🤖✨
    Great location, great people, great experience all around. I couldn’t have asked for a better place to stay during such an important moment.
    #LUMAHotel #SanFranciscoStay #UCSF #GreatLocation #HotelExperience #ComfortMatters #TravelMoments
  • 1st Class Traveler Avatar 1st Class Traveler Listing Owner

    Google • Suzie Green • ★5.0 • Jan 31, 2026
    The ONLY hotel I have ever stayed in that offers a room configuration that has 2 King beds and it is absolutely the best for a family/couples traveling. Loved that. Plus, most comfortable beds/pillows I’ve ever slept on. Great stay, walking distance to Chase arena , loved everything about this place.

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