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⭐4.6(1178 reviews)
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Part of the appeal of Grand Eska Hotel & Suites Batam lies in the way it turns even familiar experiences into something quietly elevated in Singapore. The lobby, adorned with elegant marble flooring and subtle, contemporary art pieces, exuded an understated sophistication. The soft glow of ambient lighting created pools of warmth, inviting guests to linger. We observed the staff moving gracefully between the reception and lounge areas, their friendly smiles and genuine greetings enhancing the sense of hospitality that defines this establishment. During our stay, we found ourselves drawn to the open-concept design that seamlessly integrates social spaces with intimate corners for relaxation. The bar, with its dark wooden accents and chic seating arrangements, became a favored spot for unwinding after a day of exploration. Here, the gentle hum of conversation danced with the clinking of glasses, creating a cozy yet vibrant atmosphere. We particularly enjoyed visiting during the early evening when the light began to soften, highlighting the rich textures of the decor while the subtle notes of a curated playlist enveloped the space. Our suite was a haven of tranquility, featuring plush bedding that invited us to sink in after busy days. The large windows offered a panoramic view of the surrounding landscape, allowing natural light to flood the room during the day. We appreciated the careful attention to detail, from the curated selection of amenities to the elegant bathroom boasting sleek fixtures and a generous soaking tub—a perfect sanctuary for unwinding. The work surfaces were well-designed, striking a balance between functionality and aesthetic appeal, making it easy to blend work and leisure. Exploring the dining options, we were impressed by the hotel’s café, where the breakfast spread showcased a variety of simple yet satisfying choices, all crafted with a personal touch. The friendliness of the staff shone through here; they were always eager to accommodate special requests, ensuring that each meal felt like a personal affair. A standout moment for us was enjoying a leisurely brunch while engaging in light conversation with staff who effortlessly made us feel at home. In the evenings, we found a quiet corner in the lobby lounge, where the ambiance shifted beautifully as the sun set, casting a golden hue across the space. It was the perfect backdrop for enjoying a nightcap and reflecting on our experiences. A subtle but memorable detail was the hotel’s commitment to fostering an atmosphere of connection; we observed guests exchanging stories, reinforcing the sense of community that the Grand Eska nurtures so well. For those looking to enhance their stay, our concierge recommends requesting a suite on the higher floors for the best views, particularly at sunset. This vantage point transforms your experience, offering a breathtaking panorama that adds a touch of magic to your evenings. Planning a visit to the spa is also a must; the treatments available are rejuvenating and provided with the utmost care, ensuring you leave feeling completely restored.
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4 Reviews on “Grand Eska Hotel & Suites Batam”
Good hospitality
Staff will always greet you whenever they see you.
Breakfast is simple and not fancy.
Hotel area is quiet for a peace holiday.
Nika is friendly and always keep a smile when always guest walk pass.
Yong will always show a smile and helpful to all the guest.
Recommend to visit and stay in this hotel
This is my fourth stay in this hotel
However, it is our personal experience that truly stood out, and it would be a remiss not to highlight the exceptional service and attention we received during our stay. The Hotel Grand ESKA team went above and beyond to make our stay truly special, and we would like to extend our heartfelt gratitude to the individuals who made it possible. Our sincere appreciation goes to General Manager Mr. Kusnady, Guest Relations Officer Ms.Akila, Ms. Stephanie from the Front Desk,Ms. Nika Aurelia, the Cashier, and the entire team who contributed to our beautiful experience.
To each of these individuals, we say thank you for crafting a truly memorable stay. May your dedication to exceptional service continue to inspire and delight all your future guests of Hotel Grand ESKA. You have set a high standard, and we look forward to returning in the near future.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions. Will definitely come again and recommended all our clients and family! Thanks team and keep up the hard work. 🙏
Dr. Tan
Singapore